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Cookies Policy

Effective date: 24/03/2024

We use cookies on our website to help customise the Site and improve your experience. 

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy.

Any changes or modifications will be effective immediately upon posting the updated Cookies Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, and will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

We last updated our policy on 24/03/2024.

Information about cookies

A cookie is a small text file that is placed onto your computer (or other electronic device) when you access our website.

Our website may use each type of cookie in order to:

  • Make your online experience more efficient and enjoyable

  • Improve our services

  • Recognise you whenever you visit this website and distinguish you from other users of our site

  • Obtain information about your preferences and use of our site

  • Provide you with advertising that is tailored to your interests

  • Carry out research and data analysis to help us to improve our content and services and to better understand our customer preferences and interests

Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device – such as your IP address, your browser and/or other internet log information – this will not usually identify you personally. In certain circumstances, such as when you complete the contact page, we may collect personal information about you, but only where you voluntarily provide it.

Third-party cookies

Like many other websites, third parties may also set cookies on our website. These third parties are responsible for the cookies they set on our site and we have no control over them. For further information on how their cookies policies work, please visit their websites.

We may also use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of our website. Google will store this information. Google’s privacy policy is available at: http://polices.google.com/privacy

Managing cookies

Most browsers are set to accept cookies by default. However, you can manage cookies yourself.

You can set your web browser to refuse cookies, delete cookies, or to alert you when cookies are being sent.

You will need to visit the web browser’s site to manage this, but for ease we have provided links to popular browsers below:

For further information about cookies and how to manage or disable them visit allaboutcookies which offers guidance for all modern browsers

Please also note that if you change/block cookies then:

some parts of our website may not function properly or as well as they otherwise might;

changes will apply across all websites that you visit (unless you choose to block cookies only from particular websites); and

the settlings that you change will only apply on the device on which you change the settings and will not apply across all other devices that you use.

We use cookies and other tracking technologies for the following purposes:

 

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

 

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

 

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

We have switched off analytic cookies setting within Squarespace. 

 

Forms related cookies

When you submit data to us through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

 

Managing your Cookie Preferences

We specifically obtain your consent before we store non-essential cookies on your device. A pop-up will appear when you visit our website, at this point you may choose to ‘opt-in’ to the use of some or all cookies. Consent to the use of cookies on our website may be changed or withdrawn at any time. 

 

You may also customise your browser settings to reject/disable some or all cookies and alert you when new cookies are sent to your device.

However, please note that if you refuse or disable cookies some parts of this website will become inaccessible or not function properly.

If you sign up for our latest news and special offers, you consent to our use of pixel tags in emails that we may send to you. You may withdraw this consent at any time by unsubscribing from our mailing list.

How do I opt out?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics visit http://tools.google.com/dlpage/gaoptout

Contact Us

If you have any questions or comments about this Cookie Policy, please contact us at: [email protected].

1.1 The key terms that we use throughout this privacy notice are defined below, for ease:

1.2 Data Controller: under Irish data protection law, this is the organisation or person responsible for deciding how personal information is collected and stored and how it is used.

1.3 Data Processor: a Data Controller may appoint another organisation or person to carry out certain tasks in relation to the personal information on behalf of, and on the written instructions of, the Data Controller. (This might be the hosting of a site containing personal data, for example, or providing an email marketing service that facilitates mass distribution of marketing material to a Data Controller’s customer base.)

1.4 Personal Information: in this privacy notice, we refer to your personal data as ‘personal information’. ‘Personal information’ means any information from which a living individual can be identified. It does not apply to information that has been anonymised.

1.5 Special Information – certain very sensitive personal information requires extra protection under data protection law. Sensitive data includes information relating to health, racial and ethnic origin, political opinions, religious and similar beliefs, trade union membership, sex life and sexual orientation and also includes genetic information and biometric information.

2. Details of personal information that we collect and hold about you

2.1 Set out below are the general categories and details of retention periods in relation to those categories [(see section 8 below for more details about retention)] and in each case the types of personal information that we collect, use and hold about you:

2.2 The types of personal data we collect about you may differ from person to person, depending on who you are and the relationship between us.

3. Details of special information that we collect and hold about you

3.1 The Special Category Data we collect includes the results of psychometric assessments, such as personality profiles, aptitude test scores, and emotional intelligence scores. Further consent will be required from each participant prior to any psychometric assessment taking place. Any processing of psychometric testing results, or of results provided directly by the client, will take place without individual consent, unless requested, and will be deemed part of the overall client terms and conditions agreement. 

3.2 Data collected from psychometric assessments carried out online are managed by third-party test publishers, who have written agreements in place with us to ensure all reasonable data protection measures are taken by them to secure your data. Reports sent to us from test publishers and/or stored by us in the case of onsite assessments are stored on servers in Ireland and in the Cloud where the Data Centre is based in the EEA (UK) with all reasonable security measures in place. 

3.3 We do not collect information from you relating to criminal convictions or offences.

4. Details of how and why we use personal information

4.1 We are only able to use your personal information for certain legal reasons set out in data protection law. There are legal reasons under data protection law other than those listed below; but, in most cases, we will use your personal information for the following legal reasons:

  1. Contract Reason: this is in order to perform our obligations to you under a contract we have entered into with you;

  2. Legitimate Interests Reason: this is where the use of your personal information is necessary for our (or a third party’s) legitimate interests, so long as that legitimate interest does not override your fundamental rights, freedoms or interests;

  3. Legal Obligation Reason: this is where we have to use your personal information in order to perform a legal obligation by which we are bound; and

  4. Consent Reason: this is where you have given us your consent to use your personal information for a specific reason or specific reasons.

4.2 As explained in section 3 above, there are more sensitive types of personal data, which require higher levels of protection. Where we process such sensitive types of personal data, we will usually do this in the following circumstances:

  1. We have your explicit consent;

  2. Where it is necessary in relation to legal claims;

  3. Where you have made the personal data public.

4.3 So that we are able to provide you with services, we will need your personal information. If you do not provide us with the required personal information, we may be prevented from supplying the services to you.

4.4 It is important that you keep your personal information up to date. If any of your personal information changes, please contact us as soon as possible to let us know. If you do not do this, then we may be prevented from supplying the services to you.

4.5 Where we rely on consent for a specific purpose as the legal reason for processing your personal information, you have the right under data protection law to withdraw your consent at any time. If you do wish to withdraw your consent, please contact us using the details set out at the beginning of this notice. If we receive a request from you withdrawing your consent to a specific purpose, we will stop processing your personal information for that purpose, unless we have another legal reason for processing your personal information – in which case, we will confirm that reason to you.

4.6 We have explained below the different purposes for which we use your personal information and, in each case, the legal reason(s) allowing us to use your personal information. Please also note the following:

  1. if we use the Legitimate Interests Reason as the legal reason for which we can use your personal information, we have also explained what that legitimate interest is; and

  2. for some of the purposes, we may have listed more than one legal reason on which we can use your personal information, because the legal reason may be different in different circumstances. If you need confirmation of the specific legal reason that we are relying on to use your personal data for that purpose, please contact us using the contact details set out at the start of this privacy notice.

4.7 Sometimes we may anonymise personal information so that you can no longer be identified from it and use this for our own purposes. In addition, sometimes we may use some of your personal information together with other people’s personal information to give us statistical information for our own purposes. Because this is grouped together with other personal information, and you are not identifiable from that combined data we are able to use this.

4.8 Under data protection laws, we can only use your personal information for the purposes we have told you about, unless we consider that the new purpose is compatible with the purpose(s) we told you about. If we want to use your personal information for a different purpose that we do not think is compatible with the purpose(s) we told you about, then we will contact you to explain this, and what legal reason is in place to allow us to do this.

5. Details of how we collect personal information and special information

5.1 We usually collect [Identity Information, Contact Information, Payment Information, Transaction Information, Survey Information, Marketing Information, Special Information; and others per above] directly from you when you [fill out a form, survey or questionnaire, purchase services and/or receive digital content from us, contact us by email, telephone, in writing or otherwise]. This includes the personal information that you provide to us when you subscribe to our mailing list enter a competition or survey.

6. Details about who personal Information may be shared with

6.1 We may need to share your personal information with other organisations or people. These organisations include:

  1. Other companies in our group (who may/might act as joint data controllers or as data processors on our behalf) and who describe the services they provide that require them to have access to personal information, e.g. IT services, or describe the reasons it may be shared with them, e.g. for management reporting.

  2. Third parties may include:

    • Suppliers: such as IT support services, payment providers, administration providers, marketing agencies based in Ireland.

    • Government bodies and regulatory bodies: such as Revenue, fraud prevention agencies based in Ireland. 

    • Our advisors: such as lawyers, accountants, auditors, insurance companies who are based in Ireland.

    • Our bankers who are based in Ireland.

    • Email platforms who are based in UK and Ireland;

    • any organisations that propose to purchase our business and assets, in which case we may disclose your personal information to the potential purchaser.

6.2 Depending on the circumstances, the organisations or people who we share your personal information with will be acting as either Data Processors or Data Controllers. Where we share your personal information with a Data Processor, we will ensure that we have in place contracts that set out the responsibilities and obligations of us and them, including in respect of security of personal information.

6.3 We do not sell or trade any of the personal information that you have provided to us.

7. Details about transfers to countries outside of the EEA

7.1 We do not transfer your personal information outside of the EEA.

8. Details about how long we will hold your personal information

8.1 We will only hold your personal data for as long as is necessary. How long is necessary will depend upon the purposes for which we collected the personal information (see section 4 above) and whether we are under any legal obligation to keep the personal information (such as in relation to accounting or auditing records or for tax reasons). We may also need to keep personal information in case of any legal claims, including in relation to any guarantees or warranties that we have provided with the goods services digital content.

8.2 We have set out above the details of our retention periods for different types of data. You can find them in section 2 and also in section 3.

9. Your rights under data protection law

9.1 Under data protection laws, you have certain rights in relation to your personal information, as follows:

  • Right to request access: (this is often called ‘subject access’). This is the right to obtain from us a copy of the personal information that we hold about you. We must also provide you with certain other information in response to these requests to help you understand how your personal information is being used.

  • Right to correction: this is the right to request that any incorrect personal data is corrected, and that any incomplete personal data is completed.

  • Right to erasure: (this is often called the 'right to be forgotten'). This right only applies in certain circumstances. Where it does apply, you have the right to request us to erase all of your personal information.

  • Right to restrict processing: this right only applies in certain circumstances. Where it does apply, you have the right to request us to restrict the processing of your personal information.

  • Right to data portability: this right allows you to request us to transfer your personal information to someone else.

  • Right to object: you have the right to object to us processing your personal information for direct marketing purposes. You also have the right to object to us processing personal information where our legal reason for doing so is the Legitimate Interests Reason (see section 4 above) and there is something about your particular situation that means that you want to object to us processing your personal information. In certain circumstances, you have the right to object to processing where such processing consists of profiling (including profiling for direct marketing).

9.2 In addition to the rights set out in section 10.1, where we rely on consent as the legal reason for using your personal information, you have the right to withdraw your consent. Further details about this are set out in section 4.5.

9.3 If you want to exercise any of the above rights in relation to your personal information, please contact us using the details set out at the beginning of this notice. If you do make a request, then please note:

  • we may need certain information from you so that we can verify your identity;

  • we do not charge a fee for exercising your rights unless your request is unfounded or excessive; and

  • if your request is unfounded or excessive, then we may refuse to deal with your request.

10. Marketing

10.1 You may receive marketing from us about similar goods and services, where either you have consented to this, or we have another legal reason by which we can contact you for marketing purposes.

10.2 However, we will give you the opportunity to manage how or if we market to you. In any email that we send to you, we provide a link to either unsubscribe or opt out, or to change your marketing preferences. To change your marketing preferences, and/or to request that we stop processing your personal information for marketing purposes, you can always contact us on the details set out at the beginning of this notice.

10.3 If you do request that we stop marketing to you, this will not prevent us from sending communications to you that are not to do with marketing (for example in relation to goods services digital content that you have purchased from us).

10.4 We do not pass your personal information on to any third parties for marketing purposes.

13. Complaints

13.1 If you are unhappy about the way that we have handled or used your personal information, you have the right to complain to the Irish supervisory authority for data protection, which is the Data Protection Commissioner (DPC). Please do contact us in the first instance if you wish to raise any queries or make a complaint in respect of our handling or use of your personal information, so that we have the opportunity to discuss this with you and to take steps to resolve the position. You can contact us using the details set out at the beginning of this privacy notice.